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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martha Polus

September 24, 2025

5  out of  5
rating by Martha Polus
"Overall have had a great experience with them.i have had them since I was 16 and started driving and never left!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karley Boekeloo

September 24, 2025

5  out of  5
rating by Karley Boekeloo
"Our agent (Ashley Stockman) is awesome! Very friendly and handles changes to our account with care and makes sure to get us the best prices and coverage we need."
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Cynthia G

September 22, 2025

5  out of  5
rating by Cynthia G
"The customer service is amazing, everyone is very polite and professional and makes sure they do everything to assist and makes sure we the customers are happy with our plans. Great team"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Trisha Doorn

September 22, 2025

5  out of  5
rating by Trisha Doorn
"Best insurance company to work with! The staff is always knowledgeable, helpful and friendly. They treat their customers with respect and will adjust plans to accommodate each individual need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carol Ruppert

September 16, 2025

5  out of  5
rating by Carol Ruppert
"Bob and his staff have always been very professional and have always helped me with my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jason Roller

August 27, 2025

5  out of  5
rating by Jason Roller
"I highly recommend Bob Oderwald and his staff. I am blown away by the fantastic customer service from the whole agency. I don't consider any other place to try, I'm satisfied here."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donna Ogorzalek

August 27, 2025

5  out of  5
rating by Donna Ogorzalek
"Kristine was very helpful regarding my claim."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deborah Wantroba

August 13, 2025

5  out of  5
rating by Deborah Wantroba
"Everyone is very pleasant and real in this office. You can reach someone right away. If you don’t, they call you back right away. No waiting for anything. Old school customer service which we need to get back to."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Heather Smith

August 7, 2025

5  out of  5
rating by Heather Smith
"My family has had Bob Oderwald as our insurance agent for many years and he and his team have been very helpful in helping with my parents and now my own home and car insurance. Thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Greg Kredens

August 1, 2025

5  out of  5
rating by Greg Kredens
"I have been with Bob and State Farm for over 50 years! Bob, as well as all on his teams have exuded nothing but expertise and professionalism; tailoring and 'monitoring' all my insurance needs. In the event something needs attention, I get a call from office; not just a form letter easily mistaken for junk mail that my neighbors and friends with other companies have shared their unpleasant incidents with me. Bob and his Agency (et al) are the epitome of a consumate insurance agency, minimumly in the Midwest if not nationwide. Thank you for half a century of outstanding coverage and much more. 'YOUR TEAM IS SIMPLY THE BEST'! Ashley deciphers my inquiries instantly (BTW, no easy feat) and promptly addresses my issues without fail while notifieying me personally as actions are completed. One and done!! Additionally, I suspect Mary Ellen knows every word in my policies verbatim! She has for many years literally found answers and suggestions that have kept me on the right options, taking no credit, personally grateful she could help. Honestly, I can't remember asking a question she didn't immediately answer. Mary Ellen, your advice has helped me more than you know. My heartfelt thanks for that and much more. Anthony, you are a scholar and a gentlemen (no surprise considering your parents); astute and sincere. As always, thank you for going the extra mile during a difficult time for me. All remain paramount with me. Godspeed. ~jgk"
We responded:
"Thank you for the very thoughtful review!! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! Thanks Greg!"
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John Carey

July 15, 2025

5  out of  5
rating by John Carey
"Very pleasant and helpful ☺️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lolita Flowers

June 30, 2025

5  out of  5
rating by Lolita Flowers
"Extremely awesome!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michaela Victor

June 26, 2025

5  out of  5
rating by Michaela Victor
"Kristine goes above and beyond every time I have any questions about our policy. Very knowledgeable and always extremely helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robin Lewis

June 5, 2025

5  out of  5
rating by Robin Lewis
"Whenever I call or visit the office everyone is always so helpful with assisting me . Everyone is so nice, great customer service always Thank you so much to the staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gibson Hicks

April 28, 2025

5  out of  5
rating by Gibson Hicks
"Bob has always been super helpful. Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cyndi Larkins

March 31, 2025

5  out of  5
rating by Cyndi Larkins
"BEST customer service in the area! Bob Oderwald and his staff are always willing to help however they can!! Give them a call- you won’t be disappointed!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michele Hasz

March 26, 2025

5  out of  5
rating by Michele Hasz
"Very pleasant and willing to answer all my questions which she did! Continued my confidence in State farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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rodney roberson

March 14, 2025

5  out of  5
rating by rodney roberson
"Very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Noor

March 5, 2025

5  out of  5
rating by Noor
"Ashley did such an amazing job with my transition from Florida to Illinois auto insurance. It was such an easy process and even got us a better rate!"
We responded:
"Thank you for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenneth Catron

March 3, 2025

5  out of  5
rating by Kenneth Catron
"I’ve had a fantastic experience with Bob Oderwald and his team at State Farm! They are always professional, responsive, and genuinely care about their clients. Whether I have a question or need assistance with a claim, they make the process easy and stress-free. Highly recommend Bob for anyone looking for reliable and friendly insurance service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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STAT HVAC Heating, Cooling, Indoor Air Quality

January 27, 2025

5  out of  5
rating by STAT HVAC Heating, Cooling, Indoor Air Quality
"Always prompt and friendly! Been with them for years for our business and personal insurance needs, and definitively recommend Bob and his team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laura DeVisme

January 22, 2025

5  out of  5
rating by Laura DeVisme
"Christine is the best very knowledgeable very personable and enjoy speaking with her. She knows the business and never too busy to discuss anything with me. That’s hard to find nowadays. Don’t underestimate this woman she really is a great asset to State Farm. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Christina Roering (Sunshine girl)

Christina Roering (Sunshine girl)

January 15, 2025

5  out of  5
rating by Christina Roering (Sunshine girl)
"I have been with State Farm about 25 years my agent bob owarld in dyer Indiana is the best agent I the insurance field. He is more than an agent he is a friend then had the pleasure of meeting Mary Allen she is always there to answer any question.she is very professional as talented individual. They are there for you I must say bob has the best staff.thank you for all you do. Have so much respect for this company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily H

January 14, 2025

5  out of  5
rating by Emily H
"Very friendly and helpful office! Ashley was informative and knowledgeable and answered all of my questions!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Susan Drilling

January 14, 2025

5  out of  5
rating by Susan Drilling
"Very helpful and professional staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"